Please note, there is no extended return policy for items purchased with a hudsons bay credit card or hudsons bay mastercard. Dedicated service desks at select hudsons bay stores. They may take it back if you talk to a manager, their return policy is unworn with receipt, so they dont have to. This saves you the time and hassle of having to repackage and return it by mail like other online retailers. Items returned will be refunded to the credit card used. Learn more about hudsons bay the bay hbc returns, exchange, refund and price match policy for online and instore purchases in canada. The bay has an easy return policy, with a 90 day return time limit less for furniture, mattresses, major appliances, patio furniture, and home electronics.
When shopping online at hudsons bay and an item doesnt work out, simply return it to your local store for a full refund. Longrange prediction of the shipping season in hudson bay. After 30 days and up to a limit of 60 days, your refund will be credited on a hudson s bay gift card. If you are returning these items, a refund issued to your original form of payment. Print a label to return purchase personal canada post. Print your return shipping label and tape it to the package.
To ensure that your returned merchandise is credited properly, you must first contact customer service to obtain a return authorization number and package label. You can get your label printed at a participating canada post location by bringing in your qr code. Please note, there is no extended return policy for items purchased with a hudson s bay credit card or hudson s bay mastercard. Welcome to the hudsons bay rewards program, with more ways to earn. Your hbc rewards account will be credited for the same number of points that were used to acquire the reward. Without a receipt for any merchandise returned or exchanged without a receipt, a refund will be issued within the 30day return period on a hudsonbay gift card at the lowest sale price.
A manager may be authorized to return it at a loss. Menu edit content on homepage add content to homepage return to homepage search. Shop for hudson bay spas 6person 34jet spa with stainless jets and 110v gfci cord. The hierarchial organization of the hudsons bay company needs to be briefly.
Program members should call to the hbc call center at 180084481 to arrange for their product return. Returns major home purchases hudsons bay rewards payment methods shipping my account. Items must be returned with the original packaging to any hudsons bay store or shipped back to our distribution centre with proof of purchase. It is actually a quality issue though, so you might have better results with the manufacturer. Shop hudsons bay for handbags, womens and mens clothing and shoes, and housewares. Comarch loyalty management implementation at hudsons bay company. Within 30 days of receiving your order, any product may be returned with its original packaging, accessories and documentation. Returning without a receipt will result in the lowest sale price being refunded. We continue to serve customers at, and have adjusted our return policy so that any purchase placed after january 17, 2020 can be returned in store. Drop off your package at a post office or street letter box, then track it online. Packages without proper return authorization will not be accepted. Customers reach out to the media when they cant reach the bay.
Alternatively, you can still ship your online purchase back to our warehouse using our online returns portal. Hudsons bay company hbc copyright 2020 all rights reserved, privacy policy. Implementation of clm for hudsons bay company comarch. Standardsize items received via standard, express or nextday mail delivery may be returned or exchanged within 30 days of purchase. The beating heart of the whole project is the comarch loyalty rules engine comarch. Unwrap the wow this holiday season at hudsons bay cnw group. Standardsize merchandise received via parcel delivery may be returned within 30 days of purchase for a refund issued to the original tender. Furthermore, like many other retailers, the hudsons bay will be extending its return policy by 30 days. Hudsons bay credit online servicing gives you access to your account 247 to view and download statements, view recent transactions, set up account alerts or.
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